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    Lesson 1 of 9 · How to use ByOrder

    How to create your locker with ByOrder

    By Christian Jessel, CEO of ByOrder · Updated November 2, 2026 · 1 min read

    Creating your locker with ByOrder is free. You register with your real details, confirm your email with a code, enter your home address in Colombia and accept the terms. Then, under Mi Dirección (My Address), you find your Miami address and your personal identifier.

    What do you need?

    • Your real first name, last name and ID number (cédula).
    • An email address you actually use: that is where you receive information about your packages and invoices.
    • The address in Colombia where you will receive your packages.

    Step by step

    1. Search for ByOrder on Google, go to the website and choose “Ingresa a tu casillero” (Log in to your locker), or sign up here.
    2. Select the option to register as a new user.
    3. Enter your first name, last name and ID number.
    4. Enter your email and confirm the 4-digit code you receive.
    5. Complete your home address information.
    6. Create your password.
    7. Check your details, read the terms and conditions and accept them.
    8. Log in with your email and password.

    Where do you see your US address?

    Under Mi Dirección (My Address) in your account. That is where you find your Miami addresses and your personal identifier.

    Frequently asked questions

    Does creating the locker cost anything?

    No. Creating your locker with ByOrder is free.

    Why should I use my real details?

    Because that information is used to issue the electronic invoices for everything you do with us.

    Where do I see my United States address?

    In your account, under Mi Dirección (My Address). Always use the one shown there, because it can change.

    I have a question about this guide

    How we work

    The ByOrder principles

    1. 01

      First you learn, then you decide

      This is a place to understand how to import. When you are ready, write to us.

    2. 02

      The full cost before you buy

      We quote the complete amount so you can decide with no surprises.

    3. 03

      We tell you what we know

      If something happens to your package, we tell you what is confirmed and what the next step is.

    4. 04

      Real people in Cali

      A team with a physical office that receives, imports and delivers your purchase.