We are ByOrder · Cali, Colombia
So that no Colombian ever suffers through an import again
We are a young team in Cali that imports from the United States to Colombia with a virtual locker and personal shopper. We explain every step and stay with you until your purchase arrives.
- 7 years importing from the US
- 400+ customer reviews
- Cali office and warehouse
Our story
We were born from a bad experience
Christian Jessel, our CEO, imported a computer for his studies when he was at university. It took a long time and the person bringing it did not answer.
The computer arrived, but the experience stayed. That led to the decision to create a company that would change everything: for us they are not just packages, they are someone hoping to have something.
"Our mission is that no Colombian ever suffers through an import again."
How we work
The ByOrder principles
- 01
First you learn, then you decide
This is a place to understand how to import. When you are ready, write to us.
- 02
The full cost before you buy
We quote the complete amount so you can decide with no surprises.
- 03
We tell you what we know
If something happens to your package, we tell you what is confirmed and what the next step is.
- 04
Real people in Cali
A team with a physical office that receives, imports and delivers your purchase.
How we work
Everything you need to import, in one place
- 01
Our own platform
Register your Miami address, pre-alert your purchases, track every package and pay, all in one place.
- 02
Electronic invoicing
We issue electronic invoices and comply with the DIAN on every import.
- 03
A team in Cali
A physical office and our own warehouse: real people receive, organize and deliver your purchase.
- 04
Guides to learn
Videos and step-by-step guides so you understand how to shop in the United States without hassle.
Our team
The people behind your package
Where we are
Visit us in Cali
- Address
- Avenida 3A Norte #24N - 95 Local 101, Cali
- Phone and WhatsApp
- +57 317 6975478
- [email protected]
- Hours
- Monday to Thursday, 8:30 a.m. to 6:00 p.m.; Friday, 8:30 a.m. to 5:30 p.m. (Colombia time)