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    Lesson 7 of 9 · How to use ByOrder

    How to get a Personal Shopper quote

    By Christian Jessel, CEO of ByOrder · Updated November 2, 2026 · 1 min read

    To get a Personal Shopper quote, send the product link or its exact model with a clear photo. If there are several items, include quantities, sizes and colors. ByOrder compares stores and sends you a quote, and once you approve and pay, it makes the purchase and gives you the proof.

    What is it?

    A service in which ByOrder finds, quotes, buys and imports the product you need. We compare retailers such as Amazon, Walmart, eBay, Newegg, B&H and Best Buy, depending on the product.

    What details should you send?

    • The product link or exact model.
    • A clear enough photo.
    • If there are several items: links, quantities, sizes, colors and specifications.

    What happens next?

    1. We validate the information and look for suppliers.
    2. We send you the quote.
    3. You approve and pay.
    4. We make the purchase and give you the proof, when applicable.
    5. We follow it until it reaches Miami, is imported and arrives in Cali.
    6. We calculate any outstanding balance and prepare your delivery.

    What if the price changes or it sells out?

    We let you know and review alternatives. Once the purchase is made, a return depends on the retailer’s conditions.

    Estimate your cost with the Personal Shopper calculator.

    Frequently asked questions

    Does the quote include domestic shipping in Colombia?

    In the quote from the web platform, domestic shipping in Colombia is charged separately. On WhatsApp it may be included if the advisor states it as a door-to-door price.

    Is insurance charged separately?

    No. With Personal Shopper it is included in the operation.

    What happens if the product fails?

    If it has a valid warranty, we handle the claim with the store or the manufacturer. The final decision is theirs.

    I have a question about this guide

    How we work

    The ByOrder principles

    1. 01

      First you learn, then you decide

      This is a place to understand how to import. When you are ready, write to us.

    2. 02

      The full cost before you buy

      We quote the complete amount so you can decide with no surprises.

    3. 03

      We tell you what we know

      If something happens to your package, we tell you what is confirmed and what the next step is.

    4. 04

      Real people in Cali

      A team with a physical office that receives, imports and delivers your purchase.