ByOrder is an import system for Colombians, with 7 years of experience, a physical office in Cali and electronic invoicing. It was born from a bad import experience, which is why it focuses on human support, guidance and clear information throughout the whole process.
Who answers when you write to us?
Real people. What sets us apart is human support, quick responses and guidance throughout your import.
Can you know the cost before deciding?
Yes. With our shipping calculator you can estimate the cost before you buy.
What backing do you have?
- A verifiable legal name and NIT, registered with the Cali Chamber of Commerce.
- A physical office in Cali.
- Electronic invoicing compliant with DIAN.
- More than 400 customer reviews.
What happens if there is an issue?
We review it with evidence, tell you what has been confirmed and explain the next step. See what happens if your package has an issue.
Frequently asked questions
Is ByOrder a legally registered company?
Yes. Our legal name is Inversiones ByOrder S.A.S., with NIT 901757188-3 and registration with the Cali Chamber of Commerce.
Do you have a physical office?
Yes, in Cali: Avenida 3A Norte #24N-95, Local 101.
Does ByOrder compete on price?
We do not aim to compete on price alone. We focus on service, guidance, traceability and handling package issues.